Case Study: Creating Clinical Content That Centers Dignity
How I balanced clinical accuracy with community-centered language to create gender-affirming care guidance that moves beyond traditional gatekeeping models.

Gender Dysphoria Treatment Planning Published by Mentalyc | 3,200 words
The Challenge
Client: Mentalyc (Mental health practice management platform)Project: Comprehensive guide on gender dysphoria treatment planning for mental health professionalsThe Problem: Many mental health professionals lack specialized training in gender-affirming care, yet increasingly serve transgender and non-binary clients. Existing clinical resources often perpetuated outdated "gatekeeping" models that required clients to "prove" their gender identity rather than providing affirming, trauma-informed care.Unique Complexity: This topic required balancing clinical accuracy with community-centered language, addressing both novice and experienced providers, and moving beyond pathologizing frameworks to affirming approaches.
My Approach
Research Strategy:
Reviewed current WPATH Standards of Care and APA guidelines
Analyzed community feedback on clinical language and approaches
Drew on lived experience to identify gaps between clinical training and community needs
Consulted trauma-informed care principles to guide language choices
Key Language Decisions:
Reframed assessment from "diagnosis" to "understanding unique needs" - shifting from proving transness to exploring individual goals
Replaced "biological sex" with "sex assigned at birth" - using community-preferred terminology that acknowledges the social construction of gender categories
Emphasized "gender-affirming care" over "treatment" - positioning support as affirming existing identity rather than fixing pathology
Structured content to prioritize client autonomy - consistently centering client expertise about their own experience
Trauma-Informed Considerations:
Acknowledged systemic discrimination and minority stress explicitly
Provided specific examples of affirming vs. harmful practices
Emphasized creating psychological safety in clinical spaces
Addressed intersectional identities and multiple forms of oppression
The Result
What I Delivered:
A comprehensive 3,000+ word guide that moved beyond traditional diagnostic frameworks
Practical assessment questions that prioritize client autonomy over "proving" gender identity
Evidence-based therapeutic approaches specifically adapted for gender-affirming care
Clear guidance for creating psychologically safe clinical environments
Demonstrable Skills:
Successfully balanced clinical accuracy with community-centered language
Translated complex therapeutic concepts into actionable guidance
Addressed multiple audiences (novice and experienced providers) within one resource
Applied trauma-informed care principles throughout the content structure
What This Demonstrates
Cultural Responsiveness: My lived experience as a trans man combined with clinical training allowed me to identify and address gaps that cisgender writers might miss - such as the psychological impact of "proving" gender identity to access care.Trauma-Informed Communication: The same principles that guided this clinical writing - centering dignity, avoiding re-traumatization, and creating psychological safety - directly inform my approach to inclusive organizational communication.Complex Topic Navigation: Successfully balanced multiple stakeholder needs (novice vs. experienced providers, clinical accuracy vs. community values) while maintaining coherent, actionable content.Professional Authority: Created content that positions readers as competent, caring professionals while providing concrete tools for improvement - the same approach I use when helping organizations develop inclusive communication strategies.
Connection to Inclusive Communication Work:
The skills demonstrated in this clinical writing directly translate to organizational communications: understanding how language creates barriers or builds trust, centering the experiences of marginalized communities, and moving beyond surface-level changes to authentic inclusion. When I help organizations audit their language, I bring the same attention to psychological safety and trauma-informed care that guided this clinical resource.
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